Transmit Help

# Transmit is telling me I need to purchase it, but I already paid!

When you purchase Transmit, an e-mail is sent to the e-mail address you supplied on the order form. This e-mail contains your unique serial number, which is the key that unlocks Transmit. In order for Transmit to know you paid, you must enter this serial number into Transmit.

To enter your serial number, choose Purchase > Enter Serial Number...

Carefully type your serial number into the box, making sure to include all numbers and dashes. Don't add any extraneous characters, such as spaces.

Click Register.

Note that Transmit 3 requires a Transmit 3 serial number. In other words, a Transmit 1 or Transmit 2 serial number will not work. If you own a previous version of Transmit, please visit our purchase page to see upgrade pricing options.

## See also

Retrieving a lost serial number